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Add your own MCP server

Give the agents the tools of your own MCP server, for every product or for one product, one approved tool at a time.

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After this guide, the agents can use the tools of your own MCP server. An MCP server is a program that offers tools to AI agents, for example a search in your own data.

Who can do it: a workspace admin or owner.

Plans: Free has no MCP servers of your own. Pro has 3, Team has 10, and Enterprise has no limit. The number counts the servers for every product and each product's own servers together. See Plans and limits.

What the agents do with it

Agents in Chat, the Product analytics review and Error triage may use the tools you approve. They use them through the platform, so they never see your key.

The agents never use a tool that the server says changes data. The platform can hide tools, but it cannot make a tool read-only. So give the server a key that can only read.

Warning

The agent sends the server whatever it decides to, including what it read from your other integrations. Add only a server you trust.

Add the server

  1. Open Settings → Integrations.
  2. Find Your own tools (MCP servers), and press Add an MCP server.
  3. In For, choose Every product, or "Only" and the name of one product.
  4. Type a Name and a Short name. A product's own server replaces the server for every product with the same short name, in that product.
  5. Type the Address. It must be a Streamable HTTP server, on https and port 443. Run a server on your own computer behind an https bridge.
  6. If the server needs a secret, type the header's name in Secret header (optional), such as Authorization, and its value in Its value. You can add up to three other headers that are not secret, one per line, in Other headers (optional).
  7. Tick both boxes. They say that the agent may send the server what it read, and that you give the server a key that can only read.
  8. Press Add.

Approve its tools

The agents see no tool until you approve it.

  1. On the server's card, press List tools. The card says Listing its tools…, then how many tools there are.
  2. Press Review tools.
  3. Tick the tools the agents may use. Approve only tools that read. A tool that the server says changes data cannot be approved. For a tool the server says nothing about, tick I confirm this tool only reads (the server doesn't say so).
  4. Press Approve.

Each tool is approved exactly as the server showed it. If the server changes a tool, the agents stop seeing it until you approve it again. The card then says how many tools changed since approval.

What you see when it worked

  • The card says how many tools are approved, for example "3 of 5 tools approved".
  • On the Integrations page, the card shows how often the agents used the server in the last 7 days.

Change or remove a server

  • Change address: a new address removes the header and every approval. List and review its tools again.
  • Set header or Replace header: the secret header's value.
  • Products: for a server of every product, choose the products that use it.
  • Remove: the agents stop using it, and its header is removed.

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